Privacy

SILKSTORE PRIVACY POLICY

This website, www.silkstore.com.au, is owned and operated by Haiying Pty Ltd, ABN 62 050 345 588 of Shop 8 Royal Arcade, 331 Bourke Street, Melbourne, Victoria, 3000 Australia.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information is information about you that can be used to identify you individually. Some common examples of personal information include your name, gender, date of birth, postal address, telephone number, email address and other information necessary to process any order made by you. Every time you visit this Website, we automatically collect your internet service provider address, the Web page from which you came, and a record of your activity on our site. We also collect the information you provide to us when you register an account with us, make a purchase from us, or otherwise contact us.

WHY DO WE COLLECT PERSONAL INFORMATION AND HOW DO WE USE IT?

The information you supply to us is added to our customer database. You do not have to provide any personal information to us unless you want to. We do not collect or store credit card numbers that you may submit in connection with online purchases of goods or services through our Website. Any credit card information that you submit for such online purchases is collected by our financial institution which provides the particular payment transaction facility through a separate website.

WHEN DO WE DISCLOSE PERSONAL INFORMATION?

We do not share, sell, rent or trade personal information about you to or with third parties or affiliates. We may disclose your personal information to third parties and affiliates as is necessary to achieve the purposes for which it was collected, such as to fulfill your orders or respond to your requests, and to operate the business of the Silkstore. We may share information with governmental agencies or other third parties for purposes of prevention or investigation of fraud or other illegal activities. We may only do so when: permitted or required by law; necessary to prevent actual or potential fraud, unauthorized transactions, or other illegal activities; or investigating fraud incidents or other illegal activities.

HOW DO WE STORE PERSONAL INFORMATION?

The personal information which we collect from you may be stored by us in various forms including both electronic and hardcopy. We take reasonable steps designed to maintain the security of any personal information which we have stored, including taking reasonable steps to prevent loss, misuse and unauthorised access, use, modification, disclosure, alteration, or destruction of such information.Please be aware however that any online transmission of information over the Internet is never completely secure and may be prone to error or attacks by malicious third parties. Therefore, we cannot guarantee the security or accuracy of any personal information that you transmit to us through this Website.

WHAT ARE COOKIES AND HOW DO WE USE THEM ?

A cookie is a small data file stored on your computer. We place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.


This Privacy Statement is subject to change without notice. Please check this web page regularly to access the most current version of our Privacy Statement.
Contact Details: Tel (03) 96500818 Email admin@silkstore.com.au